Privacy notice in relation to website use
We take your privacy very seriously. Please read this privacy notice carefully as it contains important information on how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us in the event you wish to exercise these rights.
When we use your personal data we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR, other relevant UK and EU legislation and our professional duty of confidentiality.
What information do we collect through our website and how is that collected?
A number of facilities on our website invite you to provide us with personal information, for example, our “Contact us” option.
We will also collect information about your visits to and use of this website including information about your computer such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
We use cookies on our website. Cookies are text files which are downloaded to your computer (or other electronic device) in order to collect visitor information. This includes whether the user has logged onto the site successfully and whether the computer and/or user have visited the site previously.
You can set your browser not to accept cookies however some features of our website may not function as result.
Our website utilises Google Analytics which is an analytic web service supplied by Google. This uses cookies to help us to analyse how users navigate through our site. The information produced by the cookie about your use of the website (including your IP address) is sent to and stored by Google on servers in the USA. Google will use this information for assessing your use of our website, to collect data on your website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties when required by law or where such third parties process the information of Google’s behalf. Google will however not associate your IP address with any other data held by Google.
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a legitimate reason for doing so, e.g: to comply with our legal and regulatory obligations; for our legitimate interests or those of a third party; or where you have given consent.
What we use your personal data for:
We may share your personal data with:
We take your privacy very seriously. Please read this privacy notice carefully as it contains important information on how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us in the event you wish to exercise these rights.
When we use your personal data we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR, other relevant UK and EU legislation and our professional duty of confidentiality.
What information do we collect through our website and how is that collected?
A number of facilities on our website invite you to provide us with personal information, for example, our “Contact us” option.
We will also collect information about your visits to and use of this website including information about your computer such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
We use cookies on our website. Cookies are text files which are downloaded to your computer (or other electronic device) in order to collect visitor information. This includes whether the user has logged onto the site successfully and whether the computer and/or user have visited the site previously.
You can set your browser not to accept cookies however some features of our website may not function as result.
Our website utilises Google Analytics which is an analytic web service supplied by Google. This uses cookies to help us to analyse how users navigate through our site. The information produced by the cookie about your use of the website (including your IP address) is sent to and stored by Google on servers in the USA. Google will use this information for assessing your use of our website, to collect data on your website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties when required by law or where such third parties process the information of Google’s behalf. Google will however not associate your IP address with any other data held by Google.
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a legitimate reason for doing so, e.g: to comply with our legal and regulatory obligations; for our legitimate interests or those of a third party; or where you have given consent.
What we use your personal data for:
- To provide services to you
- Other processing necessary to comply with regulatory obligations that apply
- Operational reasons, such as improving efficiency, training and quality control
- Statistical analysis to help us manage our volunteer outreach
- To improve the website’s usability
- For our legitimate interests i.e. to promote our charity
- For our legitimate interests or a those of a third party, i.e. to promote our charity and ensure the best support for our members
We may share your personal data with:
- Committee members and volunteers of the charity
- The local authority
- other third parties where necessary to carry out your instructions, e.g. SEN providers
- our legal and other professional advisors;
Retention of your information
We will keep your personal data after we have finished advising you. We will do so for one of these reasons: - to respond to any questions or complaints made by you or on your behalf;
- to show that we treated you fairly;
We will not retain your data for longer than necessary for the purposes set out in this policy.
When it is no longer necessary to retain your personal data, we will delete / destroy it.
Your rights
You have the following rights, which you can exercise free of charge: - Access, The right to be provided with a copy of your personal data
- To be forgotten, the right to require us to delete your personal data - in certain situations where there is no compelling reason for its continued processing
- Restriction of processing, the right to require us to restrict processing of your personal data - in certain circumstances, e.g. if you contest the accuracy of the data
- Data portability, the right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
- To object, the right to object: - at any time to your personal data being processed for direct marketing; - in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests.
For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
Changes to this notice
We keep our privacy notice under regular review and we will place any updates on our website. You should check this policy occasionally to ensure that you are aware of the most recent version. This privacy notice was last updated in August 2018.